Returns Policy – Gifts on the Gold Coast
Returns accepted within 14 days of delivery for all eligible products.
How to initiate a return:
Contact us at giftsonthegoldcoast@gmail.com or call +61 434 618 936. Our team will guide you through the process and arrange a free pick-up of the product.
Refunds:
Refunds will be issued via the original payment method once the returned item is received and inspected.
Eligibility:
Products must be returned in their original condition and packaging. Some items, such as perishable goods, are not eligible for return — check the product page for details.
Shipping:
We provide free pick-up of returned items within the Gold Coast area.
Exceptions & Notes:
Customised or perishable products may not be refundable.
Returns that do not meet the above criteria may be refused or partially refunded.
Need help?
If you have any questions about your return, please contact us — we’re happy to assist.