Q & A — Gifts on the Gold Coast
Get quick, clear answers to everything you need to know about ordering from Gifts on the Gold Coast. From delivery times to product details and custom requests, our Q&A page is designed to help you shop with confidence and enjoy a smooth gifting experience.
Common Questions About Gold Coast Gift Delivery & More
Find answers to our most commonly asked questions about ordering and delivery
Delivery Times & Same-Day Service
10 am Cut off 7 days a week for same-day delivery.
Delivery Areas and Coverage
Our delivery service covers all Gold Coast suburbs, including Paradise Point, Mermaid Beach, Currumbin Waters, and surrounding areas. We also provide next-day delivery to Tweed and Mt Tamborine, ensuring your gift reaches the right place, on time. Delivery Zones & Cut-off times
Product Care & Handling
Our delivery service covers all Gold Coast suburbs, including Paradise Point, Mermaid Beach, Currumbin Waters, and surrounding areas. We also provide next-day delivery to Tweed and Mt Tamborine, ensuring your gift reaches the right place, on time.
Ordering, Payment & Cut-Offs
Ordering is simple — just select your gift, enter delivery details, and complete payment online. For same-day delivery, ensure you order by the cutoff times listed. We accept multiple payment methods, making your shopping experience quick and secure.
Timed Deliveries & Special Requests
We don’t offer guaranteed timed deliveries as part of our standard service, as delivery routes vary daily. However, if you need your gift delivered at a specific time, please contact us before placing your order to discuss your request. We’ll do our best to accommodate pre-arranged delivery times when possible, especially for business addresses, events, or special occasions.
What Happens if There’s an Issue with My Delivery
If there’s ever a problem delivering your gift, our team will personally contact the recipient using the phone number provided on your order. We’ll confirm the best delivery option — such as leaving the gift with a neighbour or placing it in a safe, shaded location.
You can rest assured that we make every effort to deliver your gift safely and securely, and we’ll never leave it exposed to the sun or unsafe conditions.
Returns & Refunds
Your satisfaction is our priority. If something goes wrong, we offer clear return and refund policies. Contact us immediately, and we’ll make it right, whether it’s a replacement, refund, or exchange for a gift of equal value. Return Policy
💛 Can’t find the answer you’re looking for? Our friendly team is just a call away — we’re always happy to help!